Sales Policy for Citypariz
Effective Date: December 5, 2024
Welcome to Citypariz, your trusted partner in providing high-quality home appliances. We are delighted to offer you an exceptional shopping experience, combining the best in electronics and customer service. This Sales Policy outlines the terms and conditions under which products are sold to customers through our website and physical store.
1. Product Availability
At Citypariz, we make every effort to ensure that our product listings are accurate and up-to-date. However, due to the fast-paced nature of the industry, availability may vary. In the event that an item is out of stock after your order has been placed, we will notify you promptly and offer you the option to wait for the item to restock, choose a suitable replacement, or cancel your order.
2. Pricing and Payment
Prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. The final price at checkout will reflect any discounts, promotions, or taxes applicable at that time.
We accept a variety of payment methods to make your shopping experience as convenient as possible, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. Payments must be made in full before the processing of any order. In some cases, Citypariz may require additional verification for certain payments.
For more information about payments or to resolve any payment-related queries, you can contact our customer service team at info@citypariz.com or call our hotline at (410) 242-2510.
3. Order Processing and Delivery
Once your order is confirmed, Citypariz will begin processing it immediately. Our processing times typically take 1-2 business days. After processing, your order will be shipped to the address provided.
Shipping Methods: Citypariz offers multiple shipping options to suit your needs. Depending on your location, shipping methods include standard ground shipping and expedited services. Shipping costs are calculated based on the size and weight of your order and your location.
Delivery Time: Delivery times vary based on the shipping method and location. Typically, customers can expect delivery within 5-7 business days for standard shipping and 2-3 business days for expedited shipping.
Free Shipping: We offer free standard shipping on orders over a certain amount. This policy is subject to change, and we encourage you to check our website for the most current promotions and offers.
4. Returns and Exchanges
At Citypariz, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a return and exchange policy under the following conditions:
- Items must be returned within 30 days from the date of delivery.
- Products must be in their original condition, unused, and in the original packaging.
- Certain items, such as personalized or custom-made products, are not eligible for return.
- Customers are responsible for the return shipping costs, unless the product is defective or the wrong item was delivered.
To initiate a return or exchange, please contact our customer service team at info@citypariz.com. Once we have verified the details, we will provide you with a return authorization number and instructions on how to proceed.
5. Warranty and Support
Citypariz offers a manufacturer’s warranty on most of our products, which covers defects in material or workmanship. The specific terms of the warranty depend on the brand and product, so please refer to the product manual or our website for detailed warranty information.
If your product requires repair or servicing, our customer service team is available to assist you. We work with trusted technicians to ensure your appliance is restored to its optimal condition. To inquire about warranty coverage or to schedule a service, please contact us at info@citypariz.com or call (410) 242-2510.
6. Customer Support and Inquiries
Our dedicated customer support team is here to assist you with any questions or issues regarding your purchase. Whether you need assistance with product selection, shipping inquiries, or after-sales support, we are here to help.
You can reach our customer support team by email at info@citypariz.com or by phone at (410) 242-2510 during business hours.
7. Privacy and Data Protection
At Citypariz, we take your privacy seriously. We are committed to protecting the personal information you share with us during your shopping experience. Our privacy policy outlines how we collect, use, and protect your data. For more information, please review our Privacy Policy on our website.
8. Amendments to Sales Policy
Citypariz reserves the right to amend or update this Sales Policy at any time, without prior notice. Any changes will be posted on our website, and the updated policy will become effective immediately. We recommend that you review this page regularly to stay informed of any updates.
For more information, you can visit our website at citypariz.com.
Contact Information:
Citypariz Customer Service
Hotline: (410) 242-2510
Email: info@citypariz.com
Website: www.citypariz.com
Address: 3223 Bero Rd, Halethorpe, Maryland
We appreciate your business and look forward to serving you!